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9-1-1 / Communications

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Welcome to the Collier County Communications Group

Our mission is to improve the quality of life in our community by providing an effective channel of communications between the public and public safety providers.  I am proud of the dedicated men and women in our department who have chosen the telecommunications profession as a career in which to serve the public.

We are embracing the challenges brought about by the needs of the growing and progressive county we serve.  As a leader in our profession, we are committed to providing the highest standard of vital emergency communications service.  By implementing new technology to integrate wireless phone systems and eliminating cultural and language barriers we believe we can achieve this goal.

We have been an Accredited Center of Excellence with the National Academy of Emergency Dispatch since 2001. In 2016, we were accredited by CALEA as a Public Safety Communications Center.

If you are considering a career in telecommunications, I invite you to become part of our team. Thank you for your interest in the Collier County 9-1-1 Communications Group.

COMMUNICATIONS OFFICE HOURS: 24 hours, 7 days a week 

Call 911 to report a crime in-progress, report a fire or if you need an ambulance.

ADMINISTRATION OFFICE HOURS: 8 a.m. to 4 p.m., Mon. through Fri.

Administrative: 239-252-9365      Non-Emergency Line: 239-252-9300

Communications Director: Bob Finney III, ENP


Emergency Services Center 
8075 Lely Cultural Parkway
Naples, FL 34113

Law Enforcement Agencies Served:
  • Collier County Sheriff’s Office
  • Marco Island Police

Fire & Medical Departments:

  • Naples Fire Rescue Department
  • Collier County EMS
  • Greater Naples Fire Rescue District
  • Immokalee Fire Control District
  • North Collier Fire Control & Rescue District
  • Marco Island Fire Rescue